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BTS, a world-leading strategy implementation firm, was Certified™ by Great Place to Work® for the second year in a row in 2021.

Your organization's rising IT leaders face huge expectations from business stakeholders right now. Are you coaching them to grow, deliver – and stay?

How can hiring managers identify job candidates with the greatest capacity to not only tolerate – but seek out – productive change? Consider these key indicators.

The style, structure, and tone of the Amazon CEO's memo delegating the decision to managers showed how others could handle difficult situations.

Working in perfect harmony is not what makes a team great. It is actually productive disharmony that leaders should seek.

Are you using - or abusing - Zoom calls? Leaders must take a fresh look at their meeting strategy, communications experts say. Consider this checklist before you send your next meeting invite.

Tired of looking at yourself on screen? Aren't we all? Consider these tips to ease the pain and polish your remote work image

What does it mean to bring our organization into the future? It’s what leaders at some of the best-known companies in the world are asking, including Karen Carter, Chief Human Resources Officer & first-ever Chief Inclusion Officer at Dow, the global materials sciences company.

Why does a CIO or IT leader need a career coach? What do you gain from this relationship? IT leaders and coaches break down when and why to consider one.

Copying and pasting your real-world management style to remote work didn't work well last March - and it isn't working now. Consider these remote management best practices for the good of your team.

If you want to spur your team to innovate new ideas, it helps if you communicate with passion. Convey your vision with enthusiasm.

Before going any further with succession planning, boards should pressure test their own processes against these five common mistakes.

A crisis has a way of bringing out the best and worst in people, and that is twice as true for teams.

How do your remote work habits rate? Check out this expert advice on routines, self-doubt, meeting cadence, and more.

Work can feel tough for everyone right now, but the right thoughtful gestures from the boss can give employees the boost they need

How can you best support your colleagues and teams during this ongoing period of remote work? Prioritize and cultivate these soft skills, leaders.

For leaders, making the adjustment from managing by walking around to managing remotely can prove tricky. Consider this advice for remote managers

The last few months spent in from of the video camera have been a learning experience. We have all begun to acclimate to the world of virtual video,...

Zoom is an unnatural state for many people, full of opportunities to look shadowy or shifty or distracted, or simply to feel like your message isn’t getting through as you stare into your webcam.

What are the two key features of design thinking? Learn more in this article featured in the Rotman Management Magazine's Spring 2020 edition.

In times of stress, the best leaders use emotional intelligence to inspire and motivate people. Consider this advice to keep your team on track

Working fully virtually is taking a toll on all of us. Most of us have discovered that through virtual technology, we’re busier than ever on...

Jennifer Porter, Partner, challenges leaders to put in the work to derive the most value from feedback.