Client need

The shutdown caused by the COVID-19 outbreak has left many companies unprepared to face uncertainty. During this time, a global professional services firm recognized a need to support its managers in leading their team virtually. In order to equip its leaders with these necessary skills, the company partnered with BTS.

The solution

A highly interactive 90-minute webinar to engage participants and support them through the challenges they are facing with their virtual team.The goal was to:

       
• Build virtual engagement
       
• Create a successful virtual strategy

Participants have the opportunity to:

       
• Learn tools and tips on how to lead a virtual team
       
• Share best practices and common pitfalls with peers
       
• Experience how to lead an engaging virtual meeting experience (yes, it is possible!)

Client feedback

       
• “I appreciated the method and the speed; it stimulates confrontation between the participants.”
       
• “Very practical and engaging.”
       
• “The breakout rooms and whiteboard are really effective."

Results

When asked how effective the session was in supporting participants to lead their teams virtually, 72% responded "Very effective," while 28% responded "Effective."